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Support

Security System Support

DTM Installations provides free telephone support for all our clients, in addition to field service and maintenance.

However, most technical issues can be resolved by following your manufacturer’s usage and troubleshooting instructions, which can be found in your system’s user manual.

For your convenience in resolving most common issues, please click on your system manufacturer’s model number below to view your system’s user manual in PDF format.

Should you not be able to resolve your issue, please contact us for service at 845-429-7100 and one of our support specialists will be happy to promptly assist you.

ADEMCO

ADIRONDACK

DSC

EIS

FBII
GEMINI

HONEYWELL

JPEG

MOOSE

NAPCO

PROVIDEO

SILENT KNIGHT

UNIX

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6 months free monitoring for new clients:  Call for details. 5 year monitoring contract required. Some restrictions apply. Mention promo code 6FREE for offer.

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